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Good to know

Find out everything you need to know about your dream holiday in Zillertal!

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Booking and reservation

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Deposit

After booking, we kindly ask you to transfer the agreed deposit to our bank account at Sparkasse Schwaz, IBAN: AT32 2051 0005 0050 0327, BIC: SPSCAT22XXX, or simply provide us with your credit card number and expiry date.

Booking

Book by calling our booking hotline (+43 5287 8500777) or book online on our website. We’re here for you. Your booking becomes binding once we receive your written reservation request and send you a written confirmation. Your reservation is considered confirmed upon receipt of your deposit.

Cancellation and travel insurance

Winter (15 October to 1 May)

Room cancellations are only valid in writing, a holiday postponement is equivalent to a cancellation.

  • Free cancellation up to 30 days before arrival
  • From 30 to 7 days before arrival: 90% of the total rate will be charged
  • From 7 days before arrival and in case of no-show or early departure: 100% of the total rate will be charged

Summer (1 May to 15 October)

Room cancellations are only valid in writing, a holiday postponement is equivalent to a cancellation.

  • Free cancellation up to 14 days before arrival
  • From 14 to 7 days before arrival: 90% of the total rate will be charged
  • From 7 days before arrival and in case of no-show or early departure: 100% of the total rate will be charged
  • The deposit paid will be offset against the cancellation fees. Apart from the specific cancellation policy, the Austrian Hotel Contract Conditions apply at Adler Inn.

Our tip: Enjoy a carefree holiday. How? By taking out travel insurance.

Payment terms

We accept cash (euros), debit card, Visa, Eurocard, Mastercard, and Diners Club credit cards. If payment is made by credit card, the credit card charges will be invoiced for bar orders and third-party services (e.g. ski passes, ski school, etc.).

Place of jurisdiction

Zell am Ziller. The information and terms listed on this page apply in addition to the Austrian Hotel Contract Conditions as agreed.

Rates

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Rates

The rates listed are per person and day, or per person and stay in the case of package deals. All services and taxes specified for the season are included, except for the visitor’s tax.

Information and changes

The information in this price list is up to date and replaces all previous publications. Programmes and services may be modified due to weather/time of year, or cancelled without replacement. Prices, exchange rates, and dates may be subject to change, errors, and misprints.

Single room supplement

Outside of peak season, our rooms and suites can also be booked for single occupancy, subject to a corresponding single room supplement. This surcharge usually amounts to 50% of the normal rate.

Tourist tax

The tourist tax of 1.80 euros per person/night is charged separately. Children under 15 are exempt from this tax.

Children rates

Children’s discounts for rooms/suites apply when two full-paying adults stay in the same room/suite. Please refer to our current price list for detailed children’s rates.

Overnight stay and breakfast

If you choose bed and breakfast only, 15.00 euros per person/day will be deducted from the listed rate.

Arrival and departure

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Arrival

Travel to us stress-free – whether by car, train, or plane. You’ll find detailed travel directions here.

Check-in

Your room is available from 2 p.m. on the day of arrival. If you arrive after 7 p.m., please let us know in advance. The gourmet board plus starts on the day of arrival with the Adler late lunch.

Check-out

On the day of arrival, we ask you to vacate your room by 11 a.m. at the latest. The gourmet board plus ends on the day of departure with the indulgent breakfast. Please note that in the event of early departure or late arrival, the entire booking period will be charged.

Late check-out

Subject to availability, you may extend your stay in your room or suite until 5 p.m. You can use the entire wellness area until 5 p.m., enjoy the gourmet board plus with Adler late lunch and Adler Inn’s sweet temptation, unlimited supplies of coffee and tea, as well as our juice bar until 5 p.m. A fee of 55.00 euros per person applies. Please ask at reception for more details.

Reception opening times

We’re open daily from 7.30 a.m. to 10 p.m.

Parking

From the Comfort Double Room GLACIER category upwards, an underground parking space with direct hotel access is included.

Underground parking special: You can reserve a space (one per room) in our garage for just 5.00 euros per day.

General information

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Dogs

We charge 30.00 euros per dog and day (excluding food). Please note: Dogs are not allowed in the restaurants or wellness area.

Gift vouchers

If you’re redeeming a gift voucher, please present it at reception upon arrival.

Lost property

We cannot accept liability for items left behind. However, we’re happy to return them upon request, with shipping costs covered by the guest.

Restaurant

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Allergies and intolerances

We’re happy to tailor our menu to suit your dietary needs. Please inform us of any allergies or intolerances before your arrival, as our kitchen team requires a minimum of two days’ notice. Hypoallergenic pillows and duvets are also available upon request.

Attentive and heartfelt service

Throughout your stay, you’ll be personally looked after by the Stock family and the entire Adler Inn team. From a warm welcome to hiking assistance, mail service, wake-up calls, newspaper preferences, copying, faxing, travel bookings, and excursion planning – we’re here for you every step of the way.

Restaurant opening times

Generous gourmet breakfast
7.30 a.m. – 10.30 a.m.

Adler late lunch and sweet temptation
2 p.m. – 3 p.m.

Unlimited coffee and tea
until 5 p.m.

Juice bar
until 5 p.m.

5-course gourmet dinner
6.45 p.m. – 8.30 p.m.

Dress code

As a sporty hotel in the upscale segment, we look forward to welcoming you to our evening gourmet dinner in smart casual attire – shorts and flip-flops are not appropriate for dinner.

Room and suites

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Room reservations

At Adler Inn, we do our best to accommodate your wishes. However, we cannot guarantee a specific room or floor. The same applies to table preferences in the restaurant.

Minibar

Depending on the room category, a minibar may be available in your room or suite. We’re happy to stock it upon request (additional charges apply).

Non-smoking rooms

Please note that all rooms and suites at Adler Inn are non-smoking. Ashtrays are provided on the balconies/loggias.

Safe

Lock your valuables in the safe in your room/suite. The instructions can be found in the safe. The hotel assumes no responsibility in the event of negligent use.

Spa

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Gift vouchers

Gift vouchers are valid for use by the named person only and are non-transferable.

Cancellations

If you’re unable to attend your spa appointment, please cancel at least 24 hours in advance. Otherwise, the full treatment rate will be charged.

Opening times

Adler INNdoor – the pool with a view
7 a.m. – 10 p.m.

Let the Sole fly – year-round whirlpool
1.30 p.m. – 7.30 p.m.

Dress on Glacier
1.30 p.m. – 8 p.m.

Sauna area 14+ (daily)
1 p.m. – 8 p.m.

Spa night: pool and sauna area (twice a week)
until 11 p.m.

Das Adler Inn
The Stock Family // Madseit 690
6294 Hintertux – Zillertal / Tyrol // Austria
VAT no.: ATU61956878
T +43 5287 8500 777 // info@adlerinn.com